Ensure peak performance and minimize downtime with the Extended Warranty

Your BTE system is a medical device that benefits from regular maintenance to keep it operating at its best. Unexpected issues can disrupt your clinic’s schedule and impact patient care. Our Extended Warranty provides the support you need to protect your system, reduce the risk of downtime, and extend its lifespan, with quick servicing and priority access to minimize any interruptions.

“I always get great customer service from any of the people I speak to at BTE. They always go the extra mile to answer any of my questions.”

— BTE customer

Extended Warranty Coverage

PRO

No Coverage
Technical Support
Phone, email, and remote login support
$205/hour
Clinical Support
Speak with a member of the BTE Clinical Support Team
$225/hour
Software Updates
Software and firmware updates
List price
Level II Training Course
Send two clinicians per year to a certified course at one of our training facility
$495/person
Onsite Training Discount
A BTE Training Specialist provides training at your facility for up to 10 of your staff members
56% DISCOUNT $2,500
Free Warranty Replacement Parts List price
Free Replacement Parts Shipping Shipping rates billed
Priority Service Response Time
Your support tickets receive priority handling, ensuring a faster response time.
Included Repair Labor Diagnostic inspection - List price
Repair $205/hour
25% Discount for Add-On Items
Replacement of items not covered by Warranty (lost items, items damaged by improper use, product accessories)
List price

“We have used BTE equipment in our clinics since 1987, and they have always been professional, prompt, and customer service oriented all of those years! ”

— BTE customer

Protect Your Investment

With the Extended Warranty, you get worry-free protection for your BTE system. Your clinic receives priority service from our support team, access to our two-day training course for two of your staff members per year, and 100% free replacement parts, shipping, and repair labor - and so much more for fast and easy protection of your BTE system.

“Great product and service, quick responses and follow up to make sure problem is resolved.”

— BTE customer

Call Us Today

Take advantage of this offer and gain peace of mind for your clinic. To get more details and pricing specific to your BTE system, please reach out to the warranties team at warranties@btetechnologies.com or 800.331.8845 x118.

“Quick response, accurate diagnostic information and guidance as to current/next steps.”

— BTE customer