Ensure peak performance and minimize downtime with the Extended Warranty
Your BTE system is a medical device that benefits from regular maintenance to keep it operating at its best. Unexpected issues can disrupt your clinic’s schedule and impact patient care. Our Extended Warranty provides the support you need to protect your system, reduce the risk of downtime, and extend its lifespan, with quick servicing and priority access to minimize any interruptions.Online feedback from our customers
“I always get great customer service from any of the people I speak to at BTE. They always go the extra mile to answer any of my questions.”
“Quick response, accurate diagnostic information and guidance as to current/next steps.”
“Great product and service, quick responses and follow up to make sure problem is resolved.”
Extended Warranty Coverage
| With Coverage | Without Coverage | |
| Technical Support Phone, email, and remote login support |
Hourly Rate | |
| Clinical Support Speak with a member of the BTE Clinical Support Team |
Hourly rate | |
| Software Updates Software and firmware updates |
List price | |
| Level II Training Course Send two clinicians per year to a certified course at our training facility |
$495/person | |
| Onsite Training Discount A BTE Training Specialist provides training at your facility for up to 10 of your staff members |
50% Discount (plus travel) | $2,500 (plus travel) |
| Warranty Replacement Parts and Labor | Diagnostic inspection - List price Repair - Hourly rate |
|
| Replacement Parts Shipping | Shipping rates billed | |
| Priority Service Response Time Your support tickets receive priority handling, ensuring a faster response time. |
||
| 25% Discount for Add-On Items Replacement of items not covered by Warranty (lost items, items damaged by improper use, product accessories) |
List price |
Protect Your Investment
With the Extended Warranty, you get worry-free protection for your BTE system. Your clinic receives priority service from our support team, access to our two-day training course for two of your staff members per year, and included replacement parts, shipping, and labor - and so much more for fast and easy protection of your BTE system.
Call Us Today
Take advantage of this offer and gain peace of mind for your clinic. Available for US and Canada only. To get more details and pricing specific to your BTE system, please reach out to the warranties team at warranties@btetechnologies.com or 800.331.8845 x118.