In-clinic and remote learning
All new BTE systems come with training courses to help your clinic get the most out of your equipment. Your BTE representative will install the new system and provide basic instructions in your clinic.
After the installation, your staff are invited to our training facility in Hanover, Maryland for a two-day, in-person training course. We still offer virtual-only training for your staff – use this form to schedule your virtual training.
Now open for in-person training!
Our two-day, in-person training is now open for all US-based BTE customers. We paused during the COVID-19 pandemic and used that time to renovate our classroom. See below for detailed information about in-person training.
Most meals and hotel shuttle*
Continued virtual support
Live demonstrations
Interactive practice
Certificate of completion
Unique populations
Functional testing (FCE)
Hand therapy
Athletic training
Stroke / neuro
Other topics as requested
Available training courses
- Simulator II: October 3-4, 2024. Register by September 13.
- PrimusRS: October 10-11, 2024. Registration is now closed BUT we are accepting sign-ups for the waiting list.
- EvalTech and Prism with Lumen software: October 24-25. Register by October 4.
Don’t see your system? Use this form to request training.
Announcement for new customers
We will waive the $495 registration fee for all United States customers who purchased a system between January 2020 – January 2023.
Download Your Course Agenda
Continued Training
Schedule additional sessions to train new staff, refresh your knowledge, or even expand your services with new applications. Use this form or call 800.331.8845 to schedule your training.
Advanced Evaluation Courses
We offer advanced courses that explore applications beyond the basic training for EvalTech and Prism. Participants must be licensed / registered / certified clinical professionals and must pass a competency test with 85% or higher. These tests ensure a baseline knowledge of the systems needed to proceed.