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Marla Tappy's unique approach for creating a cash-pay clinic removes the frustration of insurance billing. She keeps her clients happy with the clinically superior results and engaging experience of the Eccentron.
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Creating new referral sources is about building enough trust in you and your clinic for a prospective referral source (someone who doesn’t know you or your clinic), to give you and your clinic a try with one of their patients. Once you have maximized your patient share from your existing referral sources, it’s time to…
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A Tale of Two ACLs
CategoriesA close look at two ways of treating ACL injuries in the clinic. One lets the patient start post-op rehab as soon as two weeks after the injury. Research shows that eccentric exercise helps build strength in a short amount of time, helping prevent muscular atrophy. Get your patients back to what they love, sooner.
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Most current helmet designs consist of a rigid, polycarbonate shell with various layers of internal padding and shock absorption components designed to prevent skull fractures by reducing the peak force of an impact. The new trend in helmet research is to consider how “Impulse” is affected by helmet design.
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Patients as Customers
CategoriesThe customer lens makes the retention problem one of customer satisfaction. More importantly, it puts the onus on the clinic to manage the entire customer experience. In this view, it is not the price of each visit (e.g. the copay), that is the problem, it is the patient's perceived value of each visit. How can you demonstrate the value of treatment?